Overnight Patient Access Coordinator - Baylor Scott & White Hillcrest (Shift Time: 9:00pm - 5:00am)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in parking management and visitor services, known for its commitment to providing exceptional customer experiences and maintaining safe, secure environments. Towne Park partners with a variety of organizations, including healthcare facilities, to deliver reliable and professional concierge and visitor management services. The company emphasizes employee development, competitive compensation, and comprehensive benefits to attract dedicated professionals. Towne Park offers a supportive work atmosphere that values safety, excellence, and teamwork, ensuring an enjoyable and productive workplace for all employees. Located in multiple regions, Towne Park is focused on maintaining operational excellence and high standards across... Show More
Job Requirements
- Must be at least 18 years of age
- ability to pass a criminal background and drug screen
- must obtain immunizations and medical tests as required by Baylor Scott and White
- availability to work overnight shifts including nights, weekends, and holidays
- ability to work outdoors in inclement weather and temperature extremes
- ability to talk and hear regularly
- ability to sit or stand for extended periods
- capable of occasional running, walking, handling objects, climbing stairs, balancing, stooping, kneeling, crouching, or crawling
- physical ability to exert up to 50 pounds occasionally and up to 25 pounds frequently
- no travel required
Job Qualifications
- High school diploma or general education degree (GED) preferred
- related customer service experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English
- ability to multitask and prioritize tasks
- ability to remain calm and de-escalate stressful situations
- ability to work independently
- basic typing and computer skills
- strong communication and interpersonal skills
- attention to detail and consistent adherence to safety protocols
Job Duties
- Arrive and check-in all visitors, vendors, and patients, providing visible badges for their duration in the hospital
- accurately enter visitor information into the hospital database while maintaining patient privacy in compliance with HIPAA and PHI standards
- monitor screening equipment provided by Baylor and follow respective workflows
- promptly report anything suspicious to Public Safety for further evaluation and response
- assist patients and guests with inquiries, directions, and initial questions regarding the facility or services
- maintain a high level of vigilance, professionalism, and customer service while adhering to safety protocols and procedures
- regulate patient and visitor access control according to Towne Health and Baylor Scott and White policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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