Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $30.88
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs
Employee wellness programs
Job Description
W Hollywood Condo Association, located at 6250 Hollywood Blvd, Los Angeles, California, is a distinguished establishment that operates within the luxury hospitality sector as part of the prestigious W Hotels portfolio under Marriott International. Known globally for its vibrant and innovative approach to luxury hospitality, W Hotels offer a blend of modern luxury with a unique style that transforms traditional hotel experiences. This location provides upscale residential services and guest operations, serving distinguished Residence owners and their guests with an emphasis on personalized and exemplary service. As part of the Marriott International family, the establishment champions diversity, inclusion, and equal... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum of 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance
- Excellent communication skills
- Adherence to company policies and procedures
- Maintain professional appearance
- Completion of safety training and certifications as required
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- Ability to communicate clearly and professionally
- Strong customer service and interpersonal skills
- Proficient in handling telephone etiquette and written communication
- Ability to maintain confidentiality and uphold company standards
- No supervisory experience required
Job Duties
- Respond to residence owners and guests requests for visitor information and special arrangements
- Make arrangements or identify appropriate providers for requested services such as transportation and reservations
- Announce all visitors to residence owners before granting access and manage access through the key track system
- Answer and process calls, messages, requests, questions, or concerns promptly
- Contact appropriate departments such as engineering, bellperson, and housekeeping to resolve issues
- Assist with owners reservation services and elevator scheduling for move-in and move-out
- Perform lobby ambassador tasks and maintain clear and accurate documentation of shift logs and communications
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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