Overnight Lead Valet Attendant - St. Joseph Hospital Orange $25.50/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company committed to creating exceptional experiences for millions of patients, visitors, and guests. With a core mission of delivering compassionate service that eases anxiety and builds memorable experiences, Towne Park ensures that every interaction creates smiles and leaves a lasting positive impact. They specialize in providing professional, high-quality services in environments such as hospitals, hotels, and various event venues, emphasizing empathy and outstanding guest service as foundational pillars of their business. Known for a workplace culture that values teamwork, integrity, and service excellence, Towne Park promotes an inclusive environment where every employee can... Show More
Job Requirements
- High school diploma or GED
- Must be at least 18 years old
- Pass a criminal background check
- Pass motor vehicle record (MVR) check
- Pass drug screening
- Complete Towne Park's Wheelchair Safety Training
- Six months related experience or equivalent
- Valid driver's license and clean driving record
- Ability to drive manual transmission
- Proficient in English speaking, reading and writing
- Ability to comprehend and write simple correspondence
- Ability to present information effectively
- Ability to apply reasoning and instructions
- Basic mathematical skills for addition, subtraction, multiplication, division and money handling
- Understand 24 hour and military time
- Understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Must be able to pass a criminal background, MVR and drug screen
- Must complete the Wheelchair Safety Training course provided by Towne Park
- Six months related experience and/or training or equivalent combination of education and experience
- Must have and maintain a valid driver's license and clean driving record
- Must be able to drive manual transmission
- Must be able to speak, read and write Standard English
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information to guests, clients and associates
- Must be able to apply reasoning to carry out instructions
- Must have mathematical skills for basic calculations, money operations and understanding of time systems
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- Acknowledge and greet guests within 30 seconds of arrival to create favorable first and last impressions
- Open all vehicle and hotel doors for guests
- check in arriving guests and explain vehicle parking and retrieval procedures
- park and retrieve vehicles while driving slowly and cautiously
- handle guest complaints and difficult situations with composure
- Use proper phone etiquette
- post up in appropriate areas when not assisting guests
- conduct room presentations while providing bell services
- assist with delivery and pick up of items to guest rooms
- assist guests with directions, taxis, reservations and inquiries
- maintain detailed knowledge of client facility and local attractions
- Promote a teamwork philosophy through leading by example and effective communication
- lead work group in delivering guest service
- assign routine roles to coworkers as directed
- reduce staff if business conditions dictate
- Issue claim checks to guests and collect vehicle claim checks prior to issuing keys
- complete ticket information accurately
- secure all keys properly
- Ensure staff do not provide lift services but offer hand assistance
- check and clean wheelchairs
- protect guest confidentiality and maintain security of customer information
- Assist Account Manager in building work schedules and communicating schedule changes
- identify and collect revenue for vehicles
- complete cash drop slips and shift reports with accuracy
- reconcile revenue and tickets at shift end
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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