Four Seasons Hotels Limited logo

Overnight In-Room Dining Server/Coordinator (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Vision Insurance
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations
dental coverage

Job Description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and... Show More

Job Requirements

  • At least one year of food service experience
  • Excellent English verbal and written skills
  • The ability to communicate in a warm and friendly manner over the telephone
  • Detail oriented
  • The ability to keep an organized work area and prioritize guest requests
  • The ability to work a flexible schedule including overnights, weekends and holidays
  • ServSafe certified

Job Qualifications

  • At least one year of food service experience
  • Excellent English verbal and written skills
  • The ability to communicate in a warm and friendly manner over the telephone
  • Detail oriented
  • The ability to keep an organized work area and prioritize guest requests
  • The ability to work a flexible schedule including overnights, weekends and holidays
  • ServSafe certified

Job Duties

  • Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
  • Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item's origin, taste, and preparation methods
  • communicate options for removal of trays and dishware
  • respond to request for tray removal according to established time standards
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Properly and accurately close guest checks securing room number and signature
  • properly settle voided checks or complimentary meals
  • Set up the lobby coffee service and ensure specialty coffee machine is in working order
  • Input all breakfast pre orders into Micros and complete the dry setup of them
  • Ensure the AM team is set up for success by completing AM shift mise en place
  • Complete any final prep work
  • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.