Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Wage
Health Insurance
Vision Insurance
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations
dental coverage
Job Description
Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for its exceptional service, exquisite accommodations, and commitment to creating memorable guest experiences. With a history spanning over five decades, Four Seasons has consistently set the standard for excellence in the hotel industry. The brand is powered by its dedicated people who strive to improve continuously, reaching new heights professionally while fostering a culture of respect, kindness, and genuine care. Employees are encouraged to treat others as they themselves wish to be treated, ensuring a harmonious and supportive work environment. This philosophy extends to guests, residents, and... Show More
Job Requirements
- At least one year of food service experience
- ServSafe certified
- Excellent English verbal and written skills
- The ability to communicate in a warm and friendly manner over the telephone
- Detail oriented
- The ability to keep an organized work area and prioritize guest requests
- The ability to work a flexible schedule including over nights, weekends and holidays
Job Qualifications
- At least one year of food service experience
- Excellent English verbal and written skills
- The ability to communicate in a warm and friendly manner over the telephone
- Detail oriented
- The ability to keep an organized work area and prioritize guest requests
- The ability to work a flexible schedule including over nights, weekends and holidays
- ServSafe certified
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
- Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods, communicate options for removal of trays and dishware, respond to request for tray removal according to established time standards
- Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks securing room number and signature, properly settle voided checks or complimentary meals
- Set up the lobby coffee service and ensure specialty coffee machine is in working order, input all breakfast pre orders into Micros and complete the dry setup of them, ensure the AM team is set up for success by completing AM shift mise en place, complete any final prep work
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Work harmoniously and professionally with co-workers and supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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