Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.90 - $39.87
Work Schedule
Flexible
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
Education Assistance
401k plan
Employee Stock Purchase Program
career growth
recognition programs
Job Description
Waldorf Astoria New York is an iconic luxury hotel that has recently undergone a transformative restoration, reigniting its magnetic allure and setting the stage for a new era of sophistication and excellence. Known worldwide for its rich heritage and authentic legacy, the Waldorf Astoria New York offers an exceptional environment filled with personalized attention through True Waldorf Service. This prestigious hotel features 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and partnerships with celebrity chefs, creating unforgettable experiences for discerning travelers from around the globe. The Waldorf Astoria brand represents an extraordinary... Show More
Job Requirements
- High school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to perform physical tasks including lifting and standing for extended periods
- effective communication skills
- ability to follow detailed instructions
- willingness to work overnight shifts
- commitment to maintaining hotel cleanliness and luxury standards
Job Qualifications
- A keen eye for detail and a commitment to maintaining the pristine condition of the hotel's public areas and guest rooms
- prior experience in a luxury hotel or similar environment is preferred with a strong understanding of the level of service and cleanliness required to reach Forbes 5-Star standards
- a strong work ethic with the ability to handle multiple tasks and prioritize effectively while ensuring consistency in quality and service
- a proactive attitude, responding promptly to guest requests and anticipating needs before they are voiced
- excellent interpersonal skills with the ability to interact with guests and team members in a friendly, approachable, and professional manner
- a commitment to upholding luxury service standards ensuring that every task is completed to perfection
- ability to work independently with strong time management skills to ensure tasks are completed efficiently while maintaining attention to detail
- physical stamina and strength as the role involves manual tasks such as lifting, moving furniture, and performing deep cleaning duties
- a passion for providing exceptional guest service contributing to an overall experience that aligns with the hotel's luxury and Forbes 5-Star standards
- ability to work flexible hours including nights, weekends, and holidays as needed
Job Duties
- Clean and maintain designated areas to uphold the hotel's cleanliness and condition standards
- clean guest rooms as assigned
- regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns
- complete special projects as assigned
- deliver supplies and amenities to departments, guest rooms, and storage areas
- respond promptly to guest requests ensuring exceptional service and hospitality
- adhere to all safety, sanitation, and hotel policies
- perform other duties as assigned to support the housekeeping and operations teams
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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