Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $40.00
Work Schedule
Flexible
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
Education Assistance
401k plan
Job Description
Waldorf Astoria New York is an iconic luxury hotel situated in the heart of Manhattan, New York City. Following a transformative restoration, this historic landmark is reemerging as a premier destination that embodies the true spirit and vibrant culture of New York. Known globally for its rich history and unmatched elegance, Waldorf Astoria New York offers 375 guest rooms and 375 private residences. It features 40,000 square feet of event space, holistic spa and wellness programs, and partnerships with celebrity chefs, all designed to provide guests with extraordinary and personalized experiences. Operating under the prestigious Hilton brand, Waldorf Astoria New... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in housekeeping or hospitality preferred
- ability to lift, bend, and perform physical tasks
- availability to work overnight shifts
- excellent communication skills
- ability to work well in a team
- attention to detail
- commitment to guest satisfaction
- physical stamina and strength
- flexibility to work nights, weekends, and holidays
Job Qualifications
- keen eye for detail and a commitment to maintaining the pristine condition of the hotel's public areas and guest rooms
- prior experience in a luxury hotel or similar environment preferred
- strong understanding of Forbes 5-Star service and cleanliness standards
- strong work ethic with ability to handle multiple tasks and prioritize effectively
- proactive attitude with ability to respond promptly to guest requests and anticipate needs
- excellent interpersonal skills with friendly, approachable, and professional manner
- commitment to upholding luxury service standards
- ability to work independently with strong time management skills
- physical stamina and strength for manual tasks
- passion for providing exceptional guest service
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- clean and maintain designated areas to uphold the hotel's cleanliness and condition standards
- clean guest rooms as assigned
- regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns
- complete special projects as assigned
- deliver supplies and amenities to departments, guest rooms, and storage areas
- respond promptly to guest requests, ensuring exceptional service and hospitality
- adhere to all safety, sanitation, and hotel policies
- perform other duties as assigned to support the housekeeping and operations teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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