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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Our client is a reputable hotel known for its commitment to excellence in providing a clean, safe, and welcoming environment to all guests. This establishment prides itself on delivering high standards of service throughout its premises, from the suites and public spaces to the grounds. As an integral part of the hotel team, the Overnight Cleaner plays a pivotal role in maintaining the cleanliness, orderliness, and functionality of the hotel, ensuring guests enjoy a comfortable and pleasant stay.
The Overnight Cleaner position is a full-time role focused on the overnight shift, typically during hours when the hotel is ... Show More
The Overnight Cleaner position is a full-time role focused on the overnight shift, typically during hours when the hotel is ... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift, push, and pull minimum 50 pounds
- Availability to work overnight shifts
- Ability to stand and walk for prolonged periods
- Basic English communication skills
- Reliable and punctual
- Ability to follow safety guidelines and emergency procedures
- Ability to use cleaning equipment and perform assigned duties
- Customer service orientation
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in hotel or hospitality cleaning preferred
- Ability to perform physical tasks including lifting up to 50 pounds
- Good communication skills
- Friendly and professional demeanor
- Ability to work independently and overnight shifts
- Basic knowledge of safety and security procedures
- Familiarity with cleaning equipment and supplies
Job Duties
- Perform frequent safety and security walks throughout the hotel premises throughout the night
- Remove soiled linen and trash from suite attendant carts
- Transport soiled linen to laundry and trash to dumpster
- Deliver cribs, roll-aways, groceries and various items related to suites as requested by supervisor and/or guest
- Return them to proper storage when the guest has finished using the items
- Move furniture as required, including setting up tables and chairs in all meeting rooms for guest functions
- Deliver supplies to proper storerooms and ensure locations are clean and organized
- Remove all debris and trash from grounds and parking lot and check all trash and recycling receptacles, clean as necessary
- Keep public areas neat and remove trash, mop floors and clean carpets as necessary or as requested by management
- Vacuum and clean fireplaces if applicable, replenish logs and tags
- Assist housekeepers in stripping floors and vacuuming when required
- Use the L.E.A.R.N model for all guest recovery incidents that occur (Listen, Empathize, Apologize, React, Notify)
- Always have a friendly and welcoming demeanor when interacting with guests
- Clean kitchen light fixtures, under refrigerators, ceiling fans, sliding glass door tracks and other assigned items
- Flip mattresses in suites as directed by manager
- Hang curtains and privacy drapes
- Assist in the removal and laundering of bedspreads, blankets and curtains
- Assist in monthly housekeeping inventory
- Deep clean public areas as assigned
- Clean rollers of vacuum and change vacuum bags at regular intervals to ensure continued proper functioning
- Responsible for knowing all hotel emergency procedures
- Follow all hotel safety guidelines and requirements
- Responsible for following all hotel quality assurance standards for department
- Responsible for the proper administration of key control for issued keys
- Responsible for the proper administration of keys left by guests in suite
- Bring all lost and found items to supervisor’s or manager’s office for logging and storage
- Report immediately to a supervisor or manager any out of the ordinary situation in guestrooms including unreported pets, parties in the suite, unusually dirty suites, a vacant suite when the room is thought to be occupied, or an occupied suite when the room is thought to be vacant
- Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner
- Learn basic front desk duties to cover lunches as needed
- Accommodate guest special requests courteously
- Answer guest questions regarding the hotel and local area facilities and services
- Carry out any reasonable request by management that the employee is capable of performing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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