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Overnight Hotel Valet Attendant ($20/hr + tips) - Burlington, VT
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional guest experiences through compassionate and professional service. With a commitment to creating smiles and making a positive impact on patients, visitors, guests, and colleagues alike, Towne Park operates in various locations providing premium valet and guest services. The company values the opportunity to brighten someone's day every day, fostering an environment where employees are empowered to contribute meaningfully to the customer’s experience and the overall environment. Towne Park places great emphasis on friendliness, professionalism, and safety, ensuring every interaction is memorable and positive for the guests they serve.Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience or training
- Knowledge of customer and personal service principles
- Ability to communicate clearly in English
- Basic arithmetic skills
- Capacity to work overnight shifts
- Ability to perform physical tasks such as lifting up to 100 pounds
- Willingness to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to read, comprehend and write simple correspondence
- Effective presentation skills for one-on-one and small group situations
- Basic math skills involving addition, subtraction, multiplication and division with money
- Understanding of 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Use proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places as needed
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage survey and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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