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Hyatt

Overnight Hotel Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $31.20
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Discounted Dry Cleaning
Paid vacation
sick leave
401(k)
Paid Family Bonding Time
Adoption assistance
Tuition/wellness reimbursement
Free parking
Referral bonuses
discounted room nights
friends and family discounts
Complimentary rooms
free colleague meals

Job Description

Hyatt Regency Lake Washington at Seattle's Southport is a distinguished full-service hotel located on the scenic shores of Lake Washington in Renton, Washington. This prestigious establishment has earned accolades such as the AAA Four Diamond award and Best of Housekeeping, reflecting its commitment to excellence and guest satisfaction. The hotel combines the stunning natural beauty of the Pacific Northwest with modern amenities to provide a memorable experience for every visitor. Its prime location offers convenient access to major attractions, including Sea-Tac International Airport, downtown Seattle, Bellevue, Mount Rainier National Park, and Gene Coulon Memorial Beach Park, making it an ideal... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of front office experience
  • preferred 2-3 years progressive hotel rooms management experience
  • strong desire to satisfy guest needs in a fast-paced environment
  • knowledge of computers and hotel systems
  • excellent problem-solving skills
  • proficient communication in written and spoken English
  • ability to multitask
  • ability to work well in a team
  • able to stand for extended periods

Job Qualifications

  • 2 years of front office experience
  • 2-3 years of progressive hotel rooms management experience preferred
  • strong problem-solving skills
  • excellent written and verbal communication skills
  • proficiency in computer systems
  • ability to multitask effectively
  • ability to work well in a team environment
  • able to stand for extended periods

Job Duties

  • function as acting supervisor on duty during nighttime
  • support multiple hotel departments including front office, housekeeping, stewarding, food and beverage, and security
  • assist in addressing guest and colleague concerns
  • ensure adherence to Hyatt brand standards by colleagues and vendors
  • maintain high communication levels with hotel team
  • perform audit procedures as needed
  • maintain professional and healthy interdepartmental relationships
  • respond to guest requests with problem-solving and brand standard compliance
  • quickly correct safety concerns ensuring guest and colleague safety
  • address guest concerns with proper follow-up
  • lead colleague engagement during night shifts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink connects hospitality businesses with candidates.

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