Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.12
Work Schedule
On-call
Night Shifts
Benefits
competitive salary
employee discount
Training and Development
Complimentary Meals
Uniform cleaning
Job Description
Four Seasons is a world-renowned luxury hospitality company known for its commitment to exceptional service, genuine care, and creating memorable experiences for its guests. Powered by a dedicated and passionate team, Four Seasons embraces a culture that encourages personal and professional growth, where each individual is valued and supported. The company's ethos centers on treating others with respect and kindness, fostering a collaborative environment that drives excellence in hospitality. Globally recognized for its luxurious accommodations and impeccable standards, Four Seasons continues to be a leader in the luxury hotel and resort industry.
Four Seasons Resort O'ahu at Ko Olina epit... Show More
Four Seasons Resort O'ahu at Ko Olina epit... Show More
Job Requirements
- High school education or equivalent experience
- Minimum 1 year of previous work experience in guest services
- Prior experience at a luxury hotel or resort
- Valid Driver's License
- Able to read, write and speak English
- Legal work authorization in the United States
Job Qualifications
- High school education or equivalent experience
- Minimum 1 year of previous experience in guest services
- Prior experience at a luxury hotel or resort preferred
- Valid Driver's License required
- Ability to read, write and speak English fluently
- Strong customer service and communication skills
- Knowledge of the local area and transportation routes is a plus
- Ability to manage multiple tasks efficiently under pressure
Job Duties
- Park arriving and retrieve departing guest vehicles safely adhering to company and government traffic regulations and Resort Garage Parking Policy
- Assess and document any vehicle damage and note on claim ticket with location
- Deliver and pick up luggage to and from guests rooms maintaining detailed records
- Greet and welcome all arriving guests with amenity and escort or guide guests to the front desk
- Provide assistance to all guests passing through the lobby
- Provide safe and comfortable rides for resort guests ensuring limo and house cars are well maintained and stocked
- Maintain transport logs and ensure efficient city knowledge for timely guest transportation
- Offer guests directions, recommendations, and information about local attractions
- Arrange taxis or resort vehicle transport as needed
- Handle all guest interactions with highest hospitality and professionalism
- Accommodate special requests when possible
- Resolve customer complaints and assist in inquiries related to hotel services and events
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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