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Overnight Guest Services & Safety Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $25.00
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Work Schedule

Weekend Shifts
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Benefits

401(k) retirement plan
Health Insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid vacation
meals provided
Employee Discounts
Facility use privileges

Job Description

Western Camps, Inc. is a mission-driven organization dedicated to providing meaningful outdoor, educational, and recreational experiences for individuals, families, and groups. Operating under well-known names such as Wonder Valley Ranch Resort, Wonder Valley Outdoor Education Center, and River Way Ranch Camp, the organization delivers a diverse range of programs and services focused on personal growth, environmental stewardship, and fostering community connections. Situated in the scenic foothills near Sanger, California, Western Camps takes advantage of its close proximity to Sequoia National Park, combining the beauty of nature with high accessibility. This unique location enhances the guest experience by offering a tranquil... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous management or supervisory experience in hospitality, resort, hotel, or wedding/event venues
  • Strong customer service and conflict-resolution skills
  • Ability to work independently and make sound decisions during overnight hours
  • Excellent communication, organization, and time-management skills
  • Comfortable with physical activity, including walking the property and light lifting
  • Overnight shifts including evenings, weekends, and holidays
  • Overtime may be required

Job Qualifications

  • Previous management or supervisory experience in hospitality, resort, hotel, or wedding/event venues
  • Strong customer service and conflict-resolution skills
  • Ability to work independently and make sound decisions during overnight hours
  • Excellent communication, organization, and time-management skills
  • Comfortable with physical activity, including walking the property and light lifting
  • High school diploma or equivalent required

Job Duties

  • Serving as the on-site Manager on Duty during overnight shifts
  • Handling after-hours guest check-in/check-out and reservations as needed
  • Answering and routing incoming guest calls with professional phone etiquette
  • Resolving guest concerns promptly and professionally
  • Conducting routine property patrols to ensure safety and security
  • Coordinating with security staff during events when applicable
  • Overseeing overnight hotel and resort operations
  • Completing meeting room and event setup transitions, including furniture movement
  • Inspecting vacant rooms and facilities
  • reporting maintenance or housekeeping issues
  • Shutting down utilities in unused areas to support cost control efforts
  • Balancing cash banks and handling register transactions
  • Communicating overnight activity and key updates to incoming management and front desk teams

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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