OVERNIGHT FRONT DESK AGENT (PART-TIME) | HYATT ANDAZ SCOTTSDALE RESORT
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Free Meals
Colleague cafe discounts
Discounted hotel room nights
Complimentary hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional Development
Tuition Reimbursement
Opportunity to work worldwide with Hyatt
Job Description
Andaz Scottsdale Resort & Bungalows is a distinctive luxury resort nestled in the heart of Scottsdale, Arizona. Unlike typical Desert Southwest accommodations, Andaz Scottsdale Resort & Bungalows stands out through its unique design, creative partnerships, and vibrant details that reflect independent and free-thinking values. The resort values lifelong learning and skill development and aims to enrich the lives of both its guests and team members. It is part of the Hyatt Hotels and Resorts family, a globally recognized hospitality brand committed to creating a culture of care, belonging, and diverse opportunities since 1957. Hyatt transforms everyday trips into unforgettable journeys,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in front office or hospitality roles preferred
- ability to work overnight shifts including weekends and holidays
- strong communication skills
- basic accounting or math knowledge
- ability to handle guest inquiries and resolve conflicts
- must be able to work flexible hours including night shifts
Job Qualifications
- Ability to communicate effectively verbally and in writing
- ability to exceed expectations of guests
- team player
- basic accounting or math skills
- must be able to work overnight shifts typically between 10 pm - 6 am with flexibility for earlier start times
- must be able to work weekends
Job Duties
- Audit the daily guest ledger
- handle all end-of-day accounting functions including posting daily room rates and room tax
- ensure accuracy of all charges to guest folios
- average sum of revenues from all accounts receivable including food, room, and other departments
- act as front desk clerk including checking guests in and out, booking reservations, and resolving guest issues
- make cash drops in accordance with proper cash handling procedures
- organize the front desk area for the morning staff
- monitor hotel security camera system
- ensure lobby is well-maintained, properly lit, and music is at the proper volume
- work nights, weekends, and holidays as needed
- perform other duties as assigned
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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