Marriott International, Inc logo

Overnight Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs

Job Description

Marriott International is a leading global hospitality company known for its dedication to providing exceptional guest experiences across its diverse portfolio of brands, including the luxury JW Marriott segment. With properties in major gateway cities and unique resort destinations worldwide, Marriott International is committed to maintaining the highest standards of hospitality, innovation, and guest satisfaction. The Miami Airport Marriott, located conveniently in Miami, Florida, offers guests a comfortable and accessible stay near Miami International Airport, all while upholding Marriott's renowned service excellence. This full-time, overnight shift position at the Miami Airport Marriott focuses on Rooms and Guest Services Operations, aiming... Show More

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • Strong communication skills
  • Ability to provide exceptional guest service
  • Basic operational knowledge
  • Ability to handle guest requests efficiently
  • Team collaboration skills
  • Positive attitude and adaptability

Job Duties

  • Manage guest check-in and check-out process
  • Address guest inquiries and resolve issues promptly
  • Assist with operational tasks and room assignments
  • Maintain guest area cleanliness and organization
  • Provide information about local attractions and hotel amenities
  • Complete necessary reports and documentation
  • Uphold Marriott quality and safety standards

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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