Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.40
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Complimentary stays
Complimentary Meals
Laundered Uniforms
Employee assistance program
Wellness investment
Life insurance
complimentary parking
training programs
Tuition Reimbursement
growth opportunities
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its commitment to exceptional service and genuine care for its guests. Established as a leader in the hospitality industry, Four Seasons is powered by its people — a passionate collective of individuals dedicated to personal and professional growth, striving to elevate every guest experience. With locations around the world, Four Seasons has built a reputation for offering luxurious accommodations, impeccable service, and memorable experiences that resonate with guests long after their stay. The company places a strong emphasis on creating a positive and inclusive employee culture,... Show More
Job Requirements
- one plus years experience working within a luxury hotel or similar environment is considered an asset
- excellent interpersonal skills and communication skills
- cross cultural sensitivity
- customer service orientation
- guest centricity and understanding the importance of guests preferences
Job Qualifications
- one plus years experience working within a luxury hotel or similar environment is considered an asset
- excellent interpersonal skills and communication skills
- cross cultural sensitivity
- customer service orientation
- guest centricity and understanding the importance of guests preferences
Job Duties
- handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
- responds to all guest requests in an accurate and timely manner with interactions in person and by phone
- resolves guest complaints and finds opportunities to recognize and personalize the service experience for all guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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