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Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Our client is a reputable hotel operating in the hospitality industry, known for providing excellent service and comfort to guests from around the globe. This establishment prides itself on maintaining the highest standards of customer care and operational excellence, ensuring each visitor enjoys a memorable and pleasant stay. With a team dedicated to seamless guest experiences and efficient service delivery, the hotel remains a sought-after destination for travelers seeking quality accommodations and top-notch amenities. The hotel fosters a professional work environment that supports career development and values the contribution of each team member in delivering outstanding hospitality services.
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Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or audit operations
- Ability to work varying schedules including nights, weekends and holidays
- Strong work ethic and self-initiative
- Focus and maintain attention to tasks despite frequent interruptions
- Enjoy working as part of a team providing excellent guest experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk operations or audit
- Strong knowledge of hotel accounting policies and procedures
- Proficiency with front office computer systems and reservation software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
Job Duties
- Perform all daily audit functions for front office and each outlet of the hotel
- Review room and tax posting on computer or register for accuracy, immediately correcting any errors
- Ensure all house charges are posted accurately and in a timely fashion
- Complete back-up of front office computer system and night audit program daily (if applicable)
- Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable)
- Understand, know and follow management companys accounting and credit policies and procedures
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc
- Guests should be treated promptly, warmly, courteously and professionally
- Accurate and clear directions to room locations should be given
Job Location
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