Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $3.70
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
Competitive 401k match
Job Description
OTG Concessions Management, LLC is a pioneering leader in the hospitality industry, specializing in elevating the travel dining experience through innovative service models and premium food and beverage offerings. With over 300 in-terminal dining and retail locations across 11 major airports, OTG provides seamless, high-quality hospitality services to millions of travelers annually. Employing more than 5,000 dedicated Crewmembers, OTG fosters a dynamic and inclusive work environment where team members are encouraged to grow professionally and deliver exceptional service in some of the most energetic and fast-paced settings in the travel industry.
OTG’s mission revolves around transforming the traditional airport dini... Show More
OTG’s mission revolves around transforming the traditional airport dini... Show More
Job Requirements
- Must be at least 18 years of age
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs in weight
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours/days including nights, weekends, holidays, and bad weather conditions
- Flexible schedule required
- Fluent and fully conversational in English
Job Qualifications
- 1-2 years of experience as a server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
- Must be at least 18 years of age
- Fluent and fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions - must be flexible
Job Duties
- Follow OTG steps of service, standard operating procedures
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- Follow the OTG cash handling and cash register policies
- Maintain cleanliness within the restaurant's dining and service stations
- Communicate with chefs and managers to ensure food is delivered to guests in a timely manner
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings as required
- Assist team members as needed
- Inform MOD on guest complaints/feedback/inquiries
- Monitor and report intoxicated guests to MOD
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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