Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Flexible
Night Shifts
Benefits
Uniform jacket
shift meal
internal employee referral bonus
Competitive hourly pay
drug-free workplace
Paid Time Off
inclusive work environment
Job Description
Union Square Events, founded in 2005 as Hudson Yards Catering, is a distinguished culinary and operations leader within the hospitality industry. The company partners with a diverse portfolio of best-in-class clients and specializes in producing unique catered events and exceptional dining experiences. With a presence throughout New York City and beyond, Union Square Events excels in coordinating cultural, corporate, entertainment, and private events at a variety of venues. They have built a reputation for delivering excellence and innovation in event catering, ensuring each event is tailored to client specifications and superior in quality. The company is committed to providing dynamic... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in houseman or supervisory role preferred
- Ability to work full-time overnight schedule Monday through Sunday 8:00 pm to 7:00 am
- Excellent communication skills
- Ability to handle guest inquiries and complaints professionally
- Capable of managing real-time event adjustments
- Able to comply with company policies including safety and equipment handling
- Must be legally authorized to work in the United States
Job Qualifications
- Previous houseman or supervisor experience preferred
- Experience in hospitality or event coordination
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficient with computer systems for registration and event management
- Demonstrated problem-solving abilities
- Ability to work overnight shifts and flexible schedules
Job Duties
- Conduct thorough inspections of all banquet spaces before each event to confirm proper setup as per BEO specifications
- Ensure tables, chairs, staging, audiovisual equipment, and other event elements are arranged correctly
- Coordinate with the Banquet Set-Up team to make real-time adjustments as necessary
- Work closely with the Banquet Manager and Operations team to address any discrepancies in room sets
- Act as a point of contact for any last-minute changes, ensuring immediate resolution
- Complete the registration and check-in process by inputting and retrieving information from computer systems
- Assist guests with check out payments or charges and resolve guest complaints or escalate for resolution
- Provide information about the facility, services, and amenities to guests
- Respond to special guest requests appropriately or forward to relevant team members
- Promptly answer telephone and email inquiries
- Maintain adequate supplies and functional equipment at the front desk
- Perform any special assignments deemed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is a restaurant, hospitality, and hotel job platform.
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