Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Uniform jacket supplied
shift meal
internal employee referral bonus
Paid Time Off
Health Insurance
Equal employment opportunity
drug-free workplace policy
Job Description
Union Square Events, founded in 2005 as Hudson Yards Catering, is a culinary and operations leader in the hospitality industry. It partners with a diverse portfolio of best-in-class clients to produce unique catered events and exceptional dining experiences at a wide variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. As part of Compass Group, a global leader in foodservice, Union Square Events embraces a strong commitment to excellence, professionalism, and innovation. The company prides itself on its ability to deliver unparalleled service and memorable experiences while maintaining high standards of operational efficiency and guest... Show More
Job Requirements
- High school diploma or equivalent
- Previous houseman or supervisor experience preferred
- Availability to work overnight shifts Monday through Sunday
- Ability to stand and walk for extended periods during events
- Must be able to handle last-minute event changes and guest requests
- Ability to communicate effectively with team members and guests
- Must comply with company safety policies including the use of protective gloves and proper lifting techniques
Job Qualifications
- Previous experience as a houseman or supervisor preferred
- Strong communication and interpersonal skills
- Ability to work overnight shifts
- Proficiency with computer systems for registration and payment processing
- Attention to detail and organizational skills
- Ability to handle guest complaints and emergency situations professionally
- Basic math skills for payment and balancing receipts
Job Duties
- Conduct thorough inspections of all banquet spaces before each event to confirm proper setup as per BEO specifications
- Ensure tables, chairs, staging, audiovisual equipment, and other event elements are arranged correctly
- Coordinate with the Banquet Set-Up team to make real-time adjustments as necessary
- Work closely with the Banquet Manager and Operations team to address any discrepancies in room sets
- Act as a point of contact for any last-minute changes, ensuring immediate resolution
- Complete the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information
- Assist guests with check out payments or charges
- Provide guests with information about the facility, services, and amenities
- Field and resolve guest complaints or escalate for resolution
- Maintain adequate supplies and functional equipment at the Front Desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is a restaurant, hospitality, and hotel job platform.
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