Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Referral program
employee discount
Employee assistance program
Job Description
Find your place to belong, join our team! Earn great pay and benefits while honoring your craft alongside the best hospitality professionals in the area. We are not offering just your typical job; you will work in a respectful and progressive environment that values what each individual brings to the team. The hiring establishment is a well-regarded hospitality company operating in the Gulf Coast region, focused on providing exceptional service and a memorable guest experience. This company is known for its commitment to a professional and supportive workplace culture for all team members.
The role we are looki... Show More
The role we are looki... Show More
Job Requirements
- Work authorization required
- Pre-employment drug screening required
- Flexible schedule required including evenings, weekends, and holidays
- Ability to stand, walk, sit, use hands, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl
- Ability to lift and carry objects up to 50 lbs
- Ability to perform repetitive movements such as sweeping, vacuuming, mopping, wiping, pushing, and lifting
- Exposure to adverse weather conditions, hazardous chemicals, odors, dirt, and dust
- Ability to maintain close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Job Qualifications
- One year hospitality experience preferred
- Strong communication skills
- Ability to work independently and as part of a team
- Professional demeanor and positive attitude
- Adaptability and flexibility in work schedule
- Integrity and strong work ethic
- Proficiency in computer and software systems related to hotel operations
Job Duties
- Assist guests and meet hotel needs that arise in the absence of the GM and or AGM
- Ensure that all service provided is consistently prompt and courteous and designed to meet high standards of quality resulting in guest satisfaction and repeat business
- Greet after hours guests, assist them with check-ins and check-outs, register and assign rooms, issue room keys/cards, identify and explain room features, transmit and receive messages, keep records of occupied rooms and guest accounts, make change for guests, make, and confirm reservations, compute bill, present statement and collect payments from departing guests
- Perform physical inspections of the property
- Respond to any type of problem or issue that may occur after normal business hours and clock in and out for all calls and work performed
- Keep aware of hotel policies concerning room/sign rates, group and other discounts and special offerings
- Maintain proficiency in all location computer and software systems
- Supply guests with directions and information regarding property amenities, room features, services, hours of operation and local areas of interest
- Record guest comments or complaints, referring guests to GM, as necessary
- Know property emergency procedures and respond to any/all emergency situations (police, fire, emergency responders, weather, building electrical outage, water line breaks, etc.) in a timely manner
- Help clean and maintain common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, entrance doors, emergency exits and sidewalks to brand and Gulf Coast standards
- Provide guest safety at entrances and on sidewalks in inclement weather
- Work in laundry room area loading and unloading washers and dryers and folding items
- Notify GM or Maintenance Support of any major repairs
- Ensure the security needs of the property and guests are met
- Wear appropriate attire per the dress code
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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