URBN Playground logo

URBN Playground

Overnight Concierge - Part-Time

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

Part time schedule
competitive hourly wage
Opportunity to gain hospitality experience
Exposure to diverse community
dynamic work environment

Job Description

The Residential Concierge position is a vital role within a vibrant residential community that focuses on providing exceptional service to residents. This role is part-time with overnight shifts and offers compensation at $17 per hour. The position is designed specifically for individuals passionate about hospitality and customer service, ensuring that every resident feels valued, secure, and welcomed in their living environment. The employer is a residential management company dedicated to enhancing the lifestyle of residents by maintaining safety and fostering a friendly and responsive atmosphere within the building and its surrounding neighborhood.

The Residential Concierge serves as the pri... Show More

Job Requirements

  • High school diploma required
  • Prior hospitality experience and/or residential concierge/front desk
  • 2-3 years customer service
  • Ability stand at a desk for 8 hours
  • Knowledge of and ability to learn the community and local area
  • Excellent time management skills
  • Ability to lift 40 pounds and to carry for short distances
  • Additional language skills a plus
  • Must be willing to work weekends

Job Qualifications

  • High school diploma required
  • Prior hospitality experience and/or residential concierge/front desk
  • 2-3 years customer service experience
  • Excellent written and verbal communication skills
  • High level data and computer skills
  • Strong critical thinking and creative problem solving skills
  • Ability to connect at all levels with staff and residents, engaging with different stakeholders

Job Duties

  • Greet all residents by name upon their arrival, delivering high-quality customer service
  • Maintain the security of the building: register guests and delivery people and announce their arrival to the resident(s) they are visiting
  • Monitor building security via cameras and inform building management of necessary situations
  • Receive complaints from residents regarding building issues such as smoking, loud music, safety issues
  • Communicate responses and resolution to building management and manager as needed
  • Manage the packages coming into the building and inform residents when packages have arrived using building software
  • Act as the forward reception for potential residents coming for tours and interested in leasing apartments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.