Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
On-call
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
paid sabbatical
401(k) Plan
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a recognized global leader in the real estate industry, providing comprehensive, fully integrated services that span property management, investment management, development, and construction for institutional-quality rental housing. Established in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has expanded its reach worldwide, managing an extensive portfolio valued at over $300 billion across more than 250 markets. With offices across North America, Europe, South America, and the Asia-Pacific region, the company stands as the largest apartment operator in the United States, overseeing more than 1,000,000 units globally. Their expertise extends to handling nearly $79 billion in... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or related fields preferred
- ability to stand, walk, or sit for extended periods
- capability to lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance
- willingness to work flexible hours including evenings, weekends, and holidays
- ability to work in various weather conditions indoors and outdoors
- reliable transportation for occasional travel
- willingness to work on-call and flexible schedule
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- experience in property management or hospitality is a plus
- strong communication and interpersonal skills
- ability to work flexible hours including evenings, weekends, and holidays
- proficiency in basic computer applications
- ability to multitask and prioritize effectively
- team-oriented mindset
Job Duties
- Greets prospects and residents as they enter the office or leasing area
- ensures the comfort of prospects and visitors while waiting to speak with a team member
- answers phone calls and routes them to the appropriate team member
- assists with completed service request callbacks as necessary
- maintains guest suite schedules to ensure proper payment and cleanliness
- manages and coordinates loading dock or elevator schedules for move-ins and move-outs
- ensures clubhouse amenities are in tour condition prior to leasing office opening
- manages all package deliveries by documenting arrival information and notifying residents within 24 hours
- maintains tracking logs for equipment rentals, dry cleaning services, or other community services
- assists with scheduling, planning, and organizing resident activities and programs
- keeps detailed information on local area restaurants, shops, and delivery options
- maintains relationships with concierge vendors
Job Qualifications
Experience
No experience required
Job Location
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