Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Job Description
Greystar is a leading, fully integrated global real estate platform that provides expertise in property management, investment management, development, and construction services specifically within institutional-quality rental housing. Based in Charleston, South Carolina, Greystar is recognized as the largest operator of apartment communities in the United States, managing over 1,000,000 units or beds globally. The company has a strong international presence with operations in more than 250 markets across North America, Europe, South America, and the Asia-Pacific region. Greystar manages and operates a real estate portfolio valued at over $300 billion and currently holds nearly $79 billion in assets under management,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to stand, walk, and/or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work in all weather conditions
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Willingness to work flexible work schedule including evenings, weekends, and holidays
- Availability to take call during off-hours
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or community management preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency
- Excellent organizational skills
- Flexibility to work evening shifts and weekends
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request callbacks as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assist the community team with scheduling, planning, and organizing resident activities and programs
Job Qualifications
Experience
No experience required
Job Location
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