Clearwater at Rancharrah

Overnight Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Night Shifts
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Benefits

Excellent Benefits
401(k) contributions
Paid vacation
Paid sick leave
opportunities to grow
dynamic work environment
People first culture

Job Description

Clearwater at Rancharrah is a premier luxury senior living community located in Reno, NV. Known for its commitment to providing an exceptional living experience for seniors, Clearwater at Rancharrah combines upscale amenities, personalized care, and a vibrant community environment. The establishment prides itself on creating a welcoming atmosphere where seniors can thrive physically, emotionally, and socially. With a dedicated team of professionals, Clearwater Living ensures that every resident feels valued and supported in a safe, comfortable setting. The community emphasizes a people-first culture, where service and compassion are paramount.

The role being offered is for an Overnight Concierge, a v... Show More

Job Requirements

  • High school diploma or GED
  • Minimum one year work experience in senior living, hospitality or related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements including TB
  • Current First Aid/CPR/BLS Certification is a plus

Job Qualifications

  • High school diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Duties

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident’s special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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