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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401k Retirement Plan
Life insurance
Team Member Assistance Program
Job Description
Distinctive Living is a renowned senior living community brand dedicated to offering quality, inspired living experiences in beautiful and comfortable environments. With a passion for fostering personal and professional growth, Distinctive Living prioritizes creating enriching, supportive cultures for their team members alongside providing exceptional service to their residents. Focused on ensuring that both staff and residents flourish, the company emphasizes values such as respect, creativity, and attention to detail. The Bonita Springs Inspired Living community is one of their many well-curated residences where people of all backgrounds come together to enjoy social, engaging, and fulfilling lives. The community offers various... Show More
Job Requirements
- High school diploma or equivalent
- Six months of experience in a receptionist role or similar function
- Ability to communicate verbally in person and over the phone
- Basic knowledge of Microsoft Word and Excel preferred
- Strong interpersonal skills
- Professional and respectful demeanor
- Ability to manage multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent
- Six months of experience in a receptionist role or similar function
- Experience with Microsoft Word and Excel preferred
- Excellent verbal and written communication skills
- Able to communicate verbally in person and over the phone
Job Duties
- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
- manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- manage sales and marketing inquiries, connect callers or visitors to the appropriate team member, respond to inquiries and tours when leadership is not available, facilitate tours of the community as needed, support marketing standards, assist with duties related to the Lead Management Program, assemble marketing packets as needed
- assist the business office with processing new resident documentation, maintain resident files and confidentiality
- promote and encourage residents to participate in activities
- follow and communicate company policies and procedures
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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