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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
company match
Job Description
FS Residential is a leading property management company known for delivering exceptional services to residential communities across the United States. With a commitment to maintaining safe, secure, and welcoming environments, FS Residential focuses on enhancing the living experience of residents while supporting property owners with professional and reliable management solutions. The company operates in the real estate and property management sector, providing a range of services that include concierge, maintenance, leasing, and administrative support. Their dedication to customer satisfaction and operational excellence has positioned them as a trusted name in the industry.
As a Concierge at FS Residential, ... Show More
As a Concierge at FS Residential, ... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or property management preferred
- basic proficiency with Microsoft Office applications
- ability to operate electronic security control systems
- physical ability to walk, stand and lift up to 50 lbs
- excellent communication skills
- ability to multitask effectively under pressure
- must be able to work flexible hours including weekends and holidays
- ability to respond promptly to emergency situations
- willingness to perform administrative and clerical duties
Job Qualifications
- Ability to manage multiple priorities
- demonstrates excellent customer service, communication and time management skills
- basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
- command of information system hardware/software is preferred
- good written and verbal communication skills
- strong customer service and interpersonal skills required
- computer and peripherals, standard and customized software applications and tools, and usual office equipment
- ability to quickly and easily navigate the property/building as required
- ability to lift 30-50 lbs
- requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
- handle, finger, grasp and lift objects and packages
- ability to detect auditory and/or visual emergency alarms
- must have ability to work extended/flexible hours, weekends, and attend board meetings
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Duties
- Provides exceptional customer service
- meets and greets residents
- checks guests and service providers in/out
- understands and reacts to emergency response and access control procedures
- monitors and operates electronic security control systems
- accurately maintains daily logs, records and forms
- assists with general concierge services and performs administrative clerical, Word and Excel document work
- walks the building premises as directed for monitoring purposes
- monitors and controls access to the building
- resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
- helps maintain a safe and secure environment throughout the building/property
- understands and completes all required forms
- may be assigned other duties by supervisor
Job Qualifications
Experience
No experience required
Job Location
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