Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Disability insurance
wellness initiatives
Development initiatives
Job Description
Associa is a leading property management company known for delivering outstanding community management services across the United States. As a company dedicated to excellence, Associa specializes in managing residential and commercial properties, focusing on providing high-quality support to homeowners, boards, and onsite personnel. With a strong commitment to enhancing the living and working experience of residents, Associa stands out as an innovative leader in property management, incorporating state-of-the-art technology and a customer-focused approach to every community they serve.
Associa is currently seeking a dedicated Concierge to join their team in Austin, TX. This position is crucial in supporting the Ge... Show More
Associa is currently seeking a dedicated Concierge to join their team in Austin, TX. This position is crucial in supporting the Ge... Show More
Job Requirements
- Responsiveness to GM, board, and homeowners
- Professional verbal and written communication skills
- Confidentiality and discretion in the performance of all duties and responsibilities
- Proficiency with the Microsoft Office Suite of products (Word, Excel, Outlook, etc.)
- Detail orientation with a sense of urgency
- Ability to work overnight and weekend shifts (11 pm to 7 am Wednesday through Sunday)
- Ability to manage emergency systems and respond appropriately
- Capability to maintain cleanliness and ensure adherence to uniform and grooming standards
Job Qualifications
- High school diploma or equivalent
- Experience in property management or hospitality preferred
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong verbal and written communication skills
- Ability to maintain confidentiality and discretion
- Detail-oriented with a strong sense of urgency
- Ability to foster positive interpersonal relationships
- Experience with BuildingLink or similar property management software preferred
Job Duties
- Manage the functionality of all emergency and fire safety systems and procedures throughout the property
- Ensure all emergency phone tree contacts within each property emergency manual are current with valid contact information
- Provide support management in the general operations of the property
- Foster a positive workplace environment with clear lines of communication
- Monitor work order process for open items with follow-through to completion
- Monitor BuildingLink communications
- Meet and direct contractors and service providers on site as needed
- Walk all amenities, grounds, and back-of-house areas on a daily basis, making corrections and recommendations
- Responsible for maintaining a consistent level of cleanliness throughout the property
- Ensure onsite employees are in uniform, name tag, with appropriate hygiene and grooming
- Manages communication channels (BuildingLink) to ensure follow-up and protocol is followed
- Train homeowners on BuildingLink
- Support the concierge team in handling concerns, requests, and problems successfully
- Deliver logistics of packages and perform relevant duties as assigned by the Lead Concierge or GM
- Oversee the concierge desk to ensure all homeowner concerns and communications are monitored and receive a timely response
- Contribute actively to the cleanliness and organization of the building, including all back-of-house, storage, and utility rooms
- Ensure proper supply and cleanliness of all amenity areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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