Overnight Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Night Shifts
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Benefits

Excellent Benefits
401(k) contributions
Paid vacation
Paid sick leave
opportunities to grow
dynamic work environment
Culture of people first and service always

Job Description

Clearwater at North Tustin is a premier luxury senior living community located in Santa Ana, California. Renowned for its picturesque setting and exceptional services, Clearwater Living provides an environment dedicated to offering seniors an engaging, comfortable, and supportive lifestyle. The community prides itself on maintaining a culture that places people first and service above all, creating experiences that celebrate the unique needs and preferences of its senior residents. Clearwater Living fosters a dynamic and fast-paced environment that encourages growth, learning, and professional development for its associates. Emphasizing teamwork and open communication, Clearwater Living has become a leader in senior living... Show More

Job Requirements

  • High School Diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Qualifications

  • High School Diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Duties

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident's special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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