Overnight Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
clock

Work Schedule

Night Shifts
diamond

Benefits

Excellent Benefits
401(k) contributions
Paid vacation
sick leave
opportunities for growth
dynamic work environment
Inclusive culture

Job Description

Clearwater at North Tustin is a premier luxury senior living community located in Santa Ana, California. Known for its commitment to creating an enriching environment for seniors, Clearwater Living provides senior adults with a supportive and engaging lifestyle experience. The community emphasizes exceptional service, compassionate care, and a vibrant atmosphere where seniors can thrive. Clearwater Living associates benefit from a people-first culture, prioritizing both residents' well-being and employee satisfaction. The company is recognized for its dynamic, fast-paced environment and offers employees exciting opportunities for career growth and development. Clearwater Living supports its team members with excellent benefits including 401(k) contributions,... Show More

Job Requirements

  • High school diploma or GED required
  • At least one year of experience in senior living, hospitality or related field preferred
  • Able to pass background clearances as required by government regulations
  • Must meet health requirements including TB clearance
  • Willingness to work overnight shift
  • Ability to communicate professionally and courteously
  • Capable of performing administrative tasks
  • Ability to handle emergency situations calmly
  • Must maintain a professional appearance and adhere to uniform policy

Job Qualifications

  • High school diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Duties

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident’s special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: