Clearwater at Rancharrah

Overnight Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Night Shifts
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Benefits

Excellent Benefits
401(k) contributions
Paid vacation
sick leave
opportunities to grow
Dynamic environment
Culture of people first and service always

Job Description

Clearwater at Rancharrah is a premier luxury senior living community located in Reno, Nevada. Known for its commitment to providing a supportive and vibrant environment for seniors, Clearwater at Rancharrah offers residents an exceptional lifestyle combined with compassionate care and a welcoming atmosphere. As a part of Clearwater Living, the community operates with a culture centered on people first and service always, ensuring that every resident feels valued, comfortable, and cared for. The company boasts a dynamic and fast-paced environment that encourages teamwork, personal growth, and professional development among its associates.

The role of the Overnight Concierge at Clearwater ... Show More

Job Requirements

  • High School Diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Qualifications

  • High School Diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS Certification a plus

Job Duties

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transfer, and deliver appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident's special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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