Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $28.20
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
short term disability
Paid holidays
Paid sick time
Paid vacation time
401k Retirement Plan
Training and Development
Education Reimbursement
Employee Meals
complimentary room nights
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service, elegant accommodations, and commitment to creating unforgettable experiences for its guests. Founded in 1960, Four Seasons has grown into a premier international brand with locations around the world, including luxury hotels, resorts, and residences. With a philosophy centered on genuine care, respect, and excellence, Four Seasons empowers its employees to deliver unparalleled hospitality that consistently exceeds expectations. The company prides itself on fostering a positive and inclusive work culture where team members are encouraged to grow professionally and personally while upholding the highest standards of service.
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Job Requirements
- must already be legally permitted to work in the United States
- ability to remain calm during challenging situations
- ability to multi-task in a high volume and demanding environment
- must be flexible with schedule including weekdays weekends holidays overtime and evening overnight shifts
- comfortable safeguarding confidential information
Job Qualifications
- proficient in English speaking reading writing
- excellent interpersonal verbal and written communication skills
- strong computer skills including Microsoft Office Suite
- preferred experience in luxury hotel front office concierge or reservations
- ability to handle difficult situations and guests
- strong problem solving skills
- friendly and helpful disposition
Job Duties
- answering and directing phone calls
- managing pages and radio requests
- handling faxes efficiently and professionally
- ensuring maximum customer satisfaction
- safeguarding confidential information
- maintaining compliance with company policies
- supporting guest services with effective communication
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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