Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.90
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program
Job Description
Montage International is a distinguished luxury hospitality company renowned for its collection of elegant resorts and hotels, offering exceptional guest experiences around the world. Dedicated to excellence and passionate about delivering unique, personalized service, Montage International stands out as a leader in the hospitality industry by fostering a vibrant culture where employees are encouraged to live their passion and add their own magic to every guest interaction. This company prioritizes a values-driven environment where teamwork, integrity, and genuine care for guests and colleagues are at the core of all operations. Montage International embraces diversity and inclusion and is proud to... Show More
Job Requirements
- Must be able to stand for extended periods of time approximately six hours
- Must be able to bend, stoop, squat and stretch to fulfill tasks
- Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
- Must be able to lift 50 lbs on a regular basis
Job Qualifications
- College degree preferred
- Minimum of two years experience in a luxury hotel preferred
- Minimum of two years experience in customer service
- Excellent telephone etiquette
- Exceptional guest recovery skills
- Enjoy interacting with people in a fast paced environment
- Excellent organizational and time management skills
- Must possess a positive attitude
- Must be willing to participate in a learning environment
- Must integrate company values throughout all interactions
- Must be dependable and available to work weekends, nights and holidays based on business demands
Job Duties
- Welcoming guests to the hotel
- Directing guests and vehicles on the front drive
- Parking and retrieving guest and hotel vehicles
- Being knowledgeable about hotel rooms, services and features and relaying information to guests
- Assisting with luggage and doing hotel room orientations
- Delivering amenities and other items to guest rooms
- Following hotel guidelines and talking points
- Driving hotel vehicles off property for guest drop-offs and pick-ups as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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