Overnight Bellperson - Hilton Tucson El Conquistador
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Uniform allowance
Job Description
This opportunity is with a vibrant and guest-focused hotel known for delivering exceptional hospitality experiences. Our hotel is committed to creating memorable stays for every guest through attentive service, comfort, and convenience. As a prominent player in the hospitality industry, we specialize in welcoming travelers from diverse backgrounds and ensuring that all aspects of their visit are seamless, enjoyable, and stress-free. Our team is dedicated to maintaining high standards of cleanliness, professionalism, and guest satisfaction, making it a preferred choice for visitors to the area.
The Bellperson plays a crucial role in this mission by serving as one... Show More
The Bellperson plays a crucial role in this mission by serving as one... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service
- Strong communication skills
- Ability to lift and carry luggage and stand for extended periods
- Valid driver's license and clean driving record if transporting guests
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or customer service (preferably in a hotel environment)
- Strong communication skills and a friendly, helpful attitude
- Ability to lift and carry luggage and stand for extended periods
- Valid driver's license and clean driving record (if transporting guests)
Job Duties
- Greet and assist guests with their luggage during check-in and check-out
- Escort guests to their rooms and explain room features, safety protocols, and locations of amenities such as vending and ice machines
- Promote hotel services, outlets, and amenities in a courteous and informative manner to increase guest satisfaction and hotel revenue
- Respond promptly to guest requests including delivering packages, messages, amenities, and forgotten items
- Provide safe and timely transportation for guests to and from designated locations, such as airports or local attractions
- Offer clear and courteous directions or recommendations for local dining, attractions, and services
- Tag, store, and secure guest luggage as needed
- Manage guest dry cleaning requests and ensure timely delivery of laundered items
- Address guest complaints or concerns promptly and professionally, escalating when necessary to ensure resolution and satisfaction
- Maintain a polished, professional appearance and demeanor at all times
- Adhere to all company policies, procedures, and safety guidelines
- Perform additional duties as assigned by supervisors or management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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