Overnight Auditor - The Westin Richmond - 2019 Rated AAA Four Diamond Hotel
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Retirement plan options
Employee assistance program
Job Description
This opportunity is with a renowned hotel seeking to maintain its reputation for exceptional guest service. The hotel operates in the hospitality sector and emphasizes creating a welcoming and professional atmosphere for all guests. Known for its commitment to excellence and guest satisfaction, the hotel aims to provide an environment where both guests and employees thrive. This company values reliability, professionalism, and the ability to handle multiple tasks efficiently, especially during overnight hours.
The position available is a part-time Overnight Auditor role for Fridays and Saturdays, where the successful candidate will act as the Manager on Duty during ... Show More
The position available is a part-time Overnight Auditor role for Fridays and Saturdays, where the successful candidate will act as the Manager on Duty during ... Show More
Job Requirements
- Able to work part-time Friday and Saturday overnight shifts
- must be able to stand and work well-paced for up to 8 hours
- capable of working overnight hours
- able to bend, squat, and lift 20 lbs regularly and occasionally lift up to 50 lbs
- able to push and pull carts up to 250 lbs occasionally
- must have good vision, hearing, and manual dexterity
- able to effectively communicate in the primary language used at the workplace
- regular attendance and punctuality
- adherence to hotel rules and regulations
- ability to work independently with minimal supervision
Job Qualifications
- High school education or equivalent
- two to four years experience in front office, housekeeping, or guest services
- at least two years night auditor experience preferred
- proficient computer skills
- strong communication skills both verbal and written
- exceptional computational ability
- ability to handle guest complaints and emergency situations
- organized and self-motivated
Job Duties
- Perform all front desk job duties
- reconcile and complete all daily front desk and outlet work
- verify all direct bill rooms are set up properly
- make adjustments to house accounts as needed
- perform the property management system night audit to change to new day
- run and distribute reports
- key in sales into MDR program to report sales to corporate
- process credit cards and send batch to the bank
- communicate regularly with accounting regarding balancing issues or report problems
- handle guest complaints or situations as Manager on Duty
- communicate regularly with Front Office Manager to address agent errors or retraining needs
- know all emergency procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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