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Hyatt

Overnight Assistant Operations Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $29.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

This job opening is for the position of Overnight Assistant Operations Manager at a hotel, where the selected individual will serve as the Manager on Duty during nighttime hours. The hotel environment is dynamic and requires a professional committed to excellent guest service, multitasking, and interdepartmental collaboration. Our hotel is dedicated to providing outstanding hospitality experiences and maintaining smooth operational processes 24/7. The Overnight Assistant Operations Manager plays a critical role in this mission by overseeing overnight functions across various departments including Front Office, Valet, Engineering, and Security. This is an hourly wage position with a starting pay of $29.00... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years of front office experience
  • 2-3 years of progressive hotel rooms management experience preferred
  • ability to work overnight shifts
  • strong communication skills
  • ability to handle fast-paced work environment
  • knowledge of hotel audit procedures
  • ability to multitask and prioritize
  • availability to work weekends
  • physical ability to stand for long periods
  • problem-solving aptitude

Job Qualifications

  • 2 years of front office experience
  • 2-3 years of progressive hotel Rooms Management experience (preferred)
  • a true desire to satisfy the needs of others in a fast-paced environment
  • knowledge of computers and systems
  • successful problem-solving skills
  • excellent overall communication skills
  • ability to multi-task
  • the ability to work well in a team environment
  • able to stand for extended periods of time
  • open availability including weekends

Job Duties

  • Maintain professional and healthy relationships with all departments within the hotel
  • assist in covering rest and meal breaks for overnight staff
  • respond to a variety of guest and colleague requests
  • perform all audit procedures as set forth by the hotel and company, periodically as needed
  • lead by example and with a sense of ownership
  • quickly correct safety concerns and ensure guest and colleague safety
  • address any guest concerns while ensuring the proper follow up is delivered
  • lead the effort for colleague engagement during our night shifts

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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