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Job Overview

Job Description

The Hospitality Hub is a dedicated organization based in downtown Memphis, focused on helping individuals exit homelessness by providing a safe and supportive environment. As a central hub for homeless services in the area, the Hub offers a kind and respectful space that acts as a single point of entry for comprehensive support services tailored to the unique needs of people experiencing homelessness. The Hub provides crucial stabilizing resources such as temporary shelter, assistance with obtaining identification, employment opportunities, and referrals to community partners, all aimed at fostering long-term stability and self-sufficiency for its guests.

The Outreach Manager ... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 3 years in outreach or program management
  • Experience working with underserved populations
  • Ability to handle sensitive and confidential information
  • Strong organizational and time management skills
  • Valid driver’s license
  • Commitment to the mission of ending homelessness

Job Qualifications

  • Experience in outreach program management or a related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of homelessness and community support services
  • Ability to work collaboratively with diverse stakeholders
  • Proficiency in managing multiple projects simultaneously
  • Understanding of funding and grant management

Job Duties

  • Work with the Director of Operations to grow and improve outreach programs
  • Support and manage existing funding streams
  • Maintain and build client and partner relationships
  • Identify new opportunities for program expansion
  • Hire, onboard, and schedule staff to ensure program coverage
  • Manage staff performance and well-being to maintain a healthy team
  • Oversee the execution of Street Outreach, Workforce Development, and Work Local programs

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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