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Outreach Executive I

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $31.72
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

CVS Health is a leading health solutions company dedicated to transforming healthcare through a consumer-centric approach that combines local presence, digital channels, and an extensive network of over 300,000 colleagues. Renowned for its commitment to care, CVS Health strives to deliver health services around every consumer in ways that are connected, convenient, and compassionate. Their mission focuses on improving health outcomes and enhancing patient experiences by providing access to quality care that fits individual preferences and needs.

Oak Street Health, a partner within this broad health ecosystem, specifically focuses on serving Medicare seniors by providing comprehensive primary care service... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous sales or customer service experience preferred
  • Ability to communicate effectively with Medicare seniors
  • Capacity to work independently and as part of a team
  • Fluency in additional languages such as Spanish, Polish, or Russian is preferred
  • US work authorization
  • Strong interpersonal and communication skills
  • Proficiency in CRM systems and Microsoft Office
  • Ability to manage multiple priorities in a fast-paced environment
  • Valid driver’s license and reliable transportation for community outreach activities

Job Qualifications

  • High school diploma or equivalent
  • Ability to quickly connect and influence the right people
  • Comfortable with navigating external barriers to create a positive experience
  • Ability to manage priorities simultaneously
  • Team player and contributor to the overall effectiveness of the team
  • Sales and/or healthcare experience a plus
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served where necessary

Job Duties

  • Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
  • Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
  • Prospecting and cold calling to prospects and new leads assigned to you
  • Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
  • Collaborating with your Community Relationship Manager, other Outreach Executives, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents
  • Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
  • Capturing and recording customer information and sales activity into customer relationship management system and other business systems
  • Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
  • Resolving any concerns and complaints new prospects and patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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