Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.99 - $23.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid holidays
Floating holiday
Paid Time Off
401(k)
Job Description
Food Bank of Central New York is a dedicated not-for-profit organization committed to eliminating hunger throughout the central and northern regions of New York State. Established as a pivotal community resource, the Food Bank collaborates with over 360 local agencies such as food pantries, soup kitchens, emergency shelters, daycare centers, senior centers, and group homes to distribute nutritious food to individuals and families in need. Operating across multiple counties including Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence, this organization plays a vital role in addressing food insecurity with an emphasis on education, advocacy, and... Show More
Job Requirements
- Associate's degree or equivalent experience preferred
- Minimum of 2 years of relevant experience in social services or outreach
- Ability to sit, stand, and walk for extended periods
- Capability to lift and carry up to 25 pounds
- Comfortable traveling to various locations including client homes and community events
- Excellent communication skills
- Proficiency in computer applications and database management
- Pre-employment background check required
- Ability to work full-time during scheduled hours
- Commitment to confidentiality and discretion
Job Qualifications
- Associate's degree in social work, Human Services, Public Health, or a related field preferred
- Bachelor's degree preferred
- Certification or training in SNAP application processes is a plus
- Minimum of 2 years of experience in social services, outreach, or a related field
- Experience in conducting eligibility prescreening and application assistance for public benefits programs
- Previous experience working with diverse populations and community organizations
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in using databases and maintaining accurate records
- Ability to work independently and as part of a team
- Knowledge of SNAP and other public benefits programs
- Familiarity with the Food Bank's mission and services
- Ability to handle sensitive and confidential information with discretion
- Competency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
- Bi-or multi-lingual preferred
Job Duties
- Conduct eligibility prescreening for SNAP benefits for individuals in our service area
- Provide SNAP application assistance and guidance to clients via the phone, web, and/or a home visit
- Disseminate referrals through phone, email, and in-person meetings
- Collaborate with public officials to track and manage submitted applications
- Participate in community outreach events to raise awareness about the Food Bank's services and SNAP qualifications
- Maintain accurate records of all applications and client interactions using the internal tracking database
- Follow up with clients to ensure the completion of applications and address any issues
- Prepare and distribute outreach materials to promote Food Bank services
- Represent the Food Bank at community meetings and events to foster partnerships and collaborations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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