Outreach and Program Support Specialist, Part-Time
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Health savings account
short-term disability
long-term disability
403B retirement plan
Discounted meals
internal promotions
PayActiv program
Tickets at Work
Life insurance
Tuition Reimbursement
Employee Referral Program
Job Description
Episcopal Retirement Services (ERS) is a well-established nonprofit organization committed to enhancing the quality of life for older adults throughout the Cincinnati community. With a legacy of excellence spanning several decades, ERS has been recognized as one of Cincinnati's Top Employers for 16 consecutive years. This recognition highlights the organization's dedication to fostering a positive work culture, professional growth opportunities, and a supportive environment for its employees. ERS operates various elder care services and community programs, including Meals on Wheels, which provides essential nutrition and companionship to seniors, ensuring their well-being and connection to the community.
The Outreach & Pr... Show More
The Outreach & Pr... Show More
Job Requirements
- Minimum of two years’ experience in administrative support, event coordination, and customer service experience
- Hands-on experience with community outreach event planning, execution, and management preferred
- Background in food service, handling, and/or purchasing preferred
- High proficiency required in Microsoft Office including Excel, Word, Outlook, and database systems
- Good understanding of office equipment functions (i.e., copier, printers, fax, etc.)
- Excellent organizational and problem-solving skills with strong attention to detail and time management
- Adaptable and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, volunteers, government agencies/personnel, and the general public in a fast-paced work environment
- Able to read, write, and understand the English language and speak the language in an understandable manner with effective verbal and written communication skills
- Comfortable interacting with diverse populations and managing multiple tasks simultaneously
- Possess sight/hearing sense or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
- Able to maintain regular attendance
- Work will be performed at the office and participating community locations
- May be required to work beyond normal working hours and in other positions on a temporary basis
Job Qualifications
- Minimum of two years’ experience in administrative support, event coordination, and customer service experience
- Hands-on experience with community outreach event planning, execution, and management preferred
- Background in food service, handling, and/or purchasing preferred
- High proficiency in Microsoft Office including Excel, Word, Outlook, and database systems
- Good understanding of office equipment functions (i.e., copier, printers, fax, etc.)
- Excellent organizational and problem-solving skills with strong attention to detail and time management
- Adaptable and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, volunteers, government agencies/personnel, and the general public in a fast-paced work environment
- Able to read, write, and understand the English language and speak the language in an understandable manner with effective verbal and written communication skills
- Comfortable interacting with diverse populations and managing multiple tasks simultaneously
- Possess sight/hearing sense or use prosthetics that will enable these senses to function adequately
- Able to maintain regular attendance
- Work will be performed at the office and participating community locations
- May be required to work beyond normal working hours and in other positions on a temporary basis
Job Duties
- Plans and organizes Swipe ‘N’ Dine events in partnership with the Program Coordinator and Program Director
- Assists with the identification of venues, menu planning, food ordering, and delivery logistics
- Actively participates in community outreach events and activities to promote engagement and increase awareness of program and services
- Assists with scheduling, data input, record keeping, and other administrative tasks related to program operations
- Maintains accurate documentation, including client registrations, event attendance records, food licenses, and food temperature to ensure compliance and readiness for audits
- Provides hands-on support during events and programs including registration, set up, event coordination, food service, and clean-up to ensure smooth on-site operations
- Delivers exceptional customer service when responding to phone calls, emails, and in-person inquiries regarding programs including timely follow up and communication
- Provides administrative and programmatic support to department staff, including the Program Director and Program Coordinator, as needed
- Serves as a team player committed to taking on various roles and responsibilities as required such as answering phones, responding to inquiries, placing meal orders, monitoring food inventory
- Cultivates effective and respectful relationships with team members, clients, family members, volunteers, government agencies/personnel, restaurant and community partners, and the general public
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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