Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Meal allowance
Job Description
Harwood Hospitality Group is Dallas' premier hospitality owner-operator, recognized for delivering exceptional experiences across its diverse portfolio of properties. The group introduces its most complete expression of a multi-generational vision in the heart of the Harwood District with Hotel Swexan. This new hotel destination embraces a unique mission that values guest experience above all else and draws inspiration from the world's greatest cities like New York, London, and Paris. It combines local expertise with international influence, creating a timeless setting that is both classic and contemporary. The hotel serves as a cultural hub where guests can get lost in rich... Show More
Job Requirements
- High school diploma or related field
- Minimum of 3 years leadership experience in a fine dining restaurant or related environment
- Proven developer of people
- Ability to work on feet for at least 8 hours
- Strong financial and P&L management skills
- Excellent problem-solving and conflict-resolution skills
Job Qualifications
- High school diploma or related field
- Minimum of 3 years leadership experience in a fine dining restaurant or related environment
- Proven developer of people with strong coaching and training abilities
- Strong financial and profit and loss management skills
- Excellent problem-solving and conflict-resolution skills
- Ability to work on feet for extended periods
- Knowledge of food safety standards and HACCP protocols
Job Duties
- Act as the restaurant general manager in the absence of the GM or AGM
- Monitor and coordinate day-to-day operations ensuring SOPs and HACCP compliance
- Maintain a strong presence in FOH and BOH and assist with guest service duties when needed
- Interact with staff at all levels with professionalism, flexibility, and resourcefulness
- Oversee preparation of food and beverage items ensuring quality and timely service
- Maintain restaurant and restroom cleanliness and impeccable table appointments
- Staff the unit adequately with trained associates for daily operations and special events
- Complete management administrative duties such as scheduling promptly
- Ensure guest service is flawless and needs are met to the highest standards
- Participate in menu design, pricing, and manage equipment maintenance and repair
- Ensure company and statutory hygiene and security standards are maintained
- Schedule and monitor labor costs aligned with guest service levels
- Build strong guest relationships, handle VIP interactions, and resolve guest concerns
- Lead employee training, coaching, performance evaluations, and disciplinary procedures
- Manage procurement, inventory, and supplier contract compliance
- Monitor daily receipts, sales, costs, and prepare financial reports
- Attend management meetings and report major issues immediately
- Foster effective communication between departments and teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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