Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,000.00 - $65,900.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k)
Job Description
The Moran Hotel is a distinguished establishment located in the vibrant heart of West Houston's one-square-mile CYTYCENTRE. Proudly recognized as a AAA Four Diamond hotel, The Moran exemplifies contemporary luxury and exceptional hospitality, offering a sanctuary of refined elegance among the bustling cityscape. The hotel is dedicated to crafting extraordinary experiences tailored to the needs of discerning business travelers, leisure enthusiasts, and valued members of the Houston community. With its focus on sophistication and genuine warmth, The Moran Hotel combines impeccable service with the comforts of opulent accommodations and a wide range of amenities. Guests can enjoy delectable dining options,... Show More
Job Requirements
- Minimum two years of post-high school education
- two plus years of full employment in a related position
- hotel experience preferred
- knowledge of restaurant and hotel practices and procedures
- supervisory and management skills
- ability to analyze and make decisions based on policies and guidelines
- knowledge of hotel operations and business planning
- leadership and motivational skills
- ability to prioritize, plan, organize, and delegate
- strong written and verbal communication skills
- ability to work under deadlines
Job Qualifications
- Minimum two years of post-high school education
- two plus years of full employment in a related position
- hotel experience preferred
- requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work
- requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines
- supervision, management, and communication skills are required
- requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations
- ability to make decisions generally guided by established policy and procedures
- knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- leadership skills to motivate and develop staff and ensure accomplishment of goals
- able to set priorities, plan, organize, and delegate
- written communication skills to be concise, well organized, complete, and clear
- ability to work effectively under time constraints and deadlines
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, and public
Job Duties
- Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods
- direct the day-to-day operations of the bar operations
- manage the human resources in the various outlets in order to attract, retain and motivate the associates
- interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate
- implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations
- forecast, implement, monitor, control and report on the various outlet budgets and their components to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
- respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects
- create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market
- monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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