OUTLETS MANAGER |SALARY RANGE $78,600-$96,000/YEAR
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,600.00 - $96,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Tuition Reimbursement
Employee stock purchase plan
discounts on food and beverage
Complimentary Meals
Job Description
Hyatt is a globally recognized hospitality company committed to caring for people so they can be their best. Known for creating an inclusive and supportive work environment, Hyatt prioritizes the well-being, growth, and success of its colleagues. The company operates a diverse portfolio of hotels and resorts worldwide, delivering exceptional guest experiences through a culture rooted in empathy and service excellence. Hyatt's dedication to its employees extends beyond just providing a workplace; it fosters personal and professional development, ensuring that every team member thrives. This particular role is an exciting opportunity to join Hyatt as an Outlets Manager, a pivotal... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 4 years of progressive experience in hotel food and beverage management
- Proven leadership and team management skills
- Strong communication and interpersonal abilities
- Proficiency in Microsoft Word and Excel
- Ability to develop and manage budgets
- Knowledge of health and safety regulations applicable to food and beverage operations
- Ability to work flexible hours including weekends and holidays
- Strong organizational and problem-solving skills
Job Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel food and beverage management experience preferably with Hyatt
- Service oriented style with professional presentation skills
- Proven leadership skills
- Hotel or hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food and beverage concepts
Job Duties
- Responsible for short and long-term planning and the management of the hotel outlet operations in the front and back of the house
- Responsible for proactive communication, proficiency and effective results as related to Project Olympia
- Develop and recommend the budget, concepts and objectives and manage within those approved plans
- Implement and maintain food and beverage sales marketing programs
- Responsible for creation and execution of activations, not limited to Pool, Market, Bistro 300 and lobby activations
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Responsible for creating and executing an elevated beverage program
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Office
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: