Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,600.00 - $96,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Employee stock purchase plan
Tuition Reimbursement
Complimentary Meals
discounts on food and beverage
Free and discounted room nights
Friends & family rates
Job Description
Hyatt is a globally recognized hospitality company committed to caring for people to help them be their best. As a leader in the hotel and hospitality industry, Hyatt is dedicated to creating an inclusive environment that prioritizes the well-being and growth of its colleagues. The company fosters a culture where empathy is not just a value but a way of life, supporting you both personally and professionally. Hyatt’s dedication to care begins with its employees, recognizing them as the heart of the company, and providing an environment that nurtures professional development and work-life balance. This commitment extends across all Hyatt... Show More
Job Requirements
- Minimum 4 years of progressive experience in hotel food and beverage management
- Proven leadership capabilities in a high-volume hospitality environment
- Strong communication skills including written and verbal
- Proficiency in Microsoft Word and Excel
- Ability to manage multiple food and beverage outlets
- Experience in budget development and management
- Willingness to maintain Hyatt service standards and compliance with health regulations
- High energy and entrepreneurial spirit
- Effective coaching and counseling skills
Job Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel F&B management experience preferably with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, ability to provide exceptional customer service and improve the bottom line
- Clear concise written and verbal communication skills
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts
Job Duties
- Responsible for short and long-term planning and the management of the hotel outlet operations in the front and back of the house
- Responsible for proactive communication, proficiency and effective results as related to Project Olympia
- Develop and recommend the budget, concepts and objectives and manage within those approved plans
- Implement and maintain food & beverage sales/marketing programs
- Responsible for creation and execution of activations, not limited to Pool, Market, Bistro 300 and lobby activations
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Responsible for creating and executing an elevated beverage program
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Office
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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