Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Highly competitive wages
Exceptional benefit plan
401K matching program
flexible scheduling
Discounts at Crescent managed properties
Job Description
The historic Hotel Cleveland, a distinguished property within the Marriott Autograph Collection, proudly stands as a testament to over a century of hospitality excellence. Established in 1918, this iconic hotel features 491 exquisitely renovated rooms and offers an impressive 60,000 square feet of versatile meeting space, making it a premier destination for travelers and event planners alike. Located in the heart of Cleveland, the hotel combines rich history with modern sophistication to provide guests with an unforgettable experience. As part of Crescent Hotels & Resorts, a company renowned for its commitment to exceptional guest service and associate development, Hotel Cleveland... Show More
Job Requirements
- Minimum of 3 years experience as a food and beverage manager
- Ability to communicate in English
- Ability to lift a minimum of 30 lbs
- Availability to work flexible hours including evenings and weekends
- Strong organizational and multitasking skills
- Must pass background checks as required by company policy
Job Qualifications
- Minimum of 3 years experience as a food and beverage manager
- Must have the ability to communicate in English
- Proven leadership skills in managing and motivating a diverse team
- Strong knowledge of food and beverage operations and standards
- Experience with inventory management and cost control
- Ability to handle guest interactions professionally and effectively
- Skilled in scheduling, training, and team development
- Capable of preparing detailed shift reports and conducting operational analyses
Job Duties
- Manage all areas of bar operations while ensuring the company's standards of quality, service, and operations are maintained
- Manage bar during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality, and cleanliness
- Frequently interact with guests to ensure they receive the standard experience
- follow up on any issues and complaints they may have
- Ensure all newly hired team members follow and complete their appropriate training plan, including required electronic paperwork
- Maintain an accurate and up-to-date plan of department staffing needs
- Prepare schedules and ensure that their department is staffed for all shifts
- Staff, train, and develop hourly team members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis
- Identify operational opportunities to build sales and control costs
- develop and implement plans to address opportunities (i.e., R&M, R&D, marketing, menus)
- Perform liquor, wine, and beer check in to ensure proper invoicing
- Ensure proper security procedures are in place to protect team members', guests', and company assets, including security of beer walk-in, liquor room, store room, freezer and office
- Prepare shift reports
- Directly supervise team members, coaching, correcting behaviors as needed, and providing recognition to continuously improve performance
- When acting as Manager on Duty, oversee all of the restaurant's operations, and conduct root cause analysis as needed to guarantee operational efficiency and excellent guest experience
- Ensure great food is served to every guest through managing all team members
- Manage inventory efficiently, accurately, and in a cost-effective manner
- Foster open communication with BOH and FOH staff
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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