Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,600.00 - $57,300.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
Employee Discounts
Pet insurance
Job Description
Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel offers a unique blend of historic charm and modern hospitality. This esteemed hotel is a proud member of the Marriott portfolio, known for its commitment to excellence in guest services and its exceptional location in the heart of San Antonio, Texas. At Westin Riverwalk, guests and employees alike enjoy the rich culture of the area, which combines beautiful scenery, vibrant arts, and a welcoming community. The hotel prides itself on delivering world-class experiences through attentive service, upscale amenities, and a strong dedication to fostering a supportive and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- at least two years post-high school education
- minimum two years related work experience
- hotel experience preferred
- ability to supervise and manage a team
- knowledge of federal, state and local food service and safety regulations
- strong communication and interpersonal skills
- ability to plan and organize work
- availability to work varied shifts
- compliance with company policies
- ability to respond to customer needs promptly
Job Qualifications
- Minimum two years of post-high school education
- two plus years of full employment in a related position
- hotel experience preferred
- thorough knowledge of restaurant and hotel practices and procedures
- supervision, management, and communication skills
- ability to investigate and analyze activities or information and make logical conclusions and recommendations
- knowledge of hotel operations including marketing plans, security, safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
- leadership skills to motivate and develop staff
- ability to set priorities, plan, organize, and delegate
- written communication skills that are concise, well organized, complete, and clear
- ability to work effectively under time constraints and deadlines
- effective verbal and written communication skills with adaptability for different audiences
Job Duties
- Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods
- direct the day-to-day operations of the bar operations
- manage the human resources in the various outlets including interviewing, hiring, scheduling, training, developing, coaching, and conducting performance and salary reviews
- implement company programs and manage operations to ensure compliance with LSOPs, SOPs, safety and federal, state and local regulations
- forecast, monitor, control and report on budgets including labor, food, beverage costs, and supplies to maximize revenue and minimize expenses
- respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance sales
- create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and local market share
- monitor and control maintenance and sanitation of areas and equipment to ensure quality service and compliance
- comply with attendance rules and be available to work regularly
- perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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