HEI Hotels logo

HEI Hotels

Outlet Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
Disability insurance
401(k) Plan
Employee Discounts

Job Description

San Ramon Marriott, located in the scenic urban oasis of San Ramon surrounded by mountains and Redwood Trees, is part of HEI Hotels and Resorts, a renowned hospitality group that prioritizes exceptional guest service. Situated within walking distance to shopping centers, Fortune 500 companies, and top-tier dining experiences, the hotel offers an ideal blend of work and play for both guests and employees. As part of the HEI family, associates benefit from a culture that celebrates its people by providing competitive compensation, comprehensive benefits, and generous paid time off programs. The organization also supports physical, mental, and financial wellness with... Show More

Job Requirements

  • Minimum two years of post-high school education
  • Two or more years of full employment in a related position
  • Hotel experience preferred
  • Ability to manage and lead food and beverage operations
  • Strong communication and leadership skills
  • Knowledge of federal, state, and local regulations
  • Proficiency in budgeting and financial management
  • Ability to problem-solve and respond to customer needs
  • Must comply with attendance rules
  • Available to work regularly

Job Qualifications

  • Minimum two years of post-high school education
  • Two or more years of full employment in a related position
  • Hotel experience preferred
  • Thorough knowledge of restaurant/hotel practices and procedures
  • Supervision, management, and communication skills
  • Ability to investigate, analyze, and make logical recommendations
  • Knowledge of hotel operations including marketing, security, personnel, labor relations, business plans, repairs, maintenance, budgeting, quality assurance, hospitality law, and long-range planning
  • Leadership skills to motivate and develop staff
  • Ability to set priorities, plan, organize, and delegate
  • Strong written and verbal communication skills
  • Ability to adapt communication style for different audiences

Job Duties

  • Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods
  • Direct the day-to-day operations of the bar operations
  • Manage the Human Resources in the various outlets to attract, retain and motivate associates including interview, hire, schedule, train, develop, empower, coach, counsel, conduct performance and salary reviews, resolve problems, recommend discipline and termination as appropriate
  • Implement company programs and manage Restaurant, Room Service and other food and beverage outlets to ensure compliance with LSOPs, SOPs, safety and regulations
  • Forecast, implement, monitor, control and report on budgets including labor, food, beverage costs, supplies, and equipment to maximize revenue and minimize expenses
  • Respond to customer trends, needs, issues, comments, and problems to ensure quality experience and enhance sales
  • Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more guests and local market share
  • Monitor and control maintenance and sanitation to protect assets and ensure quality service
  • Comply with attendance rules and work regularly
  • Perform other job-related duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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