Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $30.00 - $35.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
Paid sick leave
Holidays
401(k) Plan
Job Description
The Westin New York Grand Central is a renowned hotel part of HEI Hotels and Resorts, a leading hospitality company dedicated to creating a people-first, dynamic work environment that nurtures career growth and personal well-being. Located in the bustling heart of New York City, The Westin New York Grand Central offers guests exceptional hospitality experiences characterized by outstanding service and a commitment to well-being, comfort, and community. The hotel emphasizes team spirit and a supportive culture where employees are encouraged to thrive and contribute meaningfully to the guest experience and overall organizational success. Employees enjoy a positive, adaptable, and intuitive... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Availability to work flexible hours including nights, weekends, and holidays
- Strong interpersonal skills
- Ability to stand for extended periods
- Basic computer proficiency
- Willingness to work as part of a team and assist others as needed
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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