Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $31.84 - $42.46
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) savings plan
Job Description
Courtyard Manhattan Midtown East is a distinguished hotel located in the heart of New York City, dedicated to providing gracious and outstanding service in a welcoming and positive environment. Designed to make guests feel at home away from home, this establishment combines comfort with convenience, placing visitors just steps away from iconic New York landmarks such as St. Patrick's Cathedral and the Central Park Zoo. The hotel prides itself on its empowered associates who contribute to an enriching guest experience, making it a premier destination for travelers seeking exceptional hospitality in the bustling Big Apple. With a commitment to inclusivity... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to lift and carry up to 30 lbs
- Must comply with all state, federal and corporate regulations
- Good communication and interpersonal skills
- Ability to stand for extended periods
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- Maintain a professional appearance and manner at all times
- Be willing to assist and collaborate with coworkers as a team player
- Have basic knowledge of food and beverage preparation and service standards
- Understand guest relations and etiquette
- Knowledge of appropriate table settings, service ware, and menu items
- Ability to memorize, recite and promote menu items
- Physically capable of transporting large trays weighing up to 30 lbs continuously throughout shift
- Ability to operate beverage and toast equipment
- Establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Possess effective verbal and written communication skills
- Adapt communication style to suit different audiences including supervisors, coworkers, and the public
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain specials and restaurant promotions
- Record order details from guests and confirm accuracy
- Input orders into the Point of Sale system to communicate with the kitchen
- Retrieve and deliver orders up to 30 lbs from kitchen, confirming accuracy and providing appropriate condiments
- Abide by all state, federal and corporate requirements for serving alcoholic beverages
- Replenish beverages and check with guests for satisfaction
- Market and serve dessert items or specialty coffees upon request
- Operate Point of Sale procedures to pre-check orders and close out checks
- Present checks to guests promptly
- Comply with attendance rules and maintain regular availability
- Perform other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
A simple hiring platform for hospitality businesses.
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