Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
401(k) Plan
Employee Discounts
Job Description
The Moran Hotel, located in the vibrant heart of West Houston's one-square-mile CYTYCENTRE, stands as a distinguished AAA Four Diamond hotel recognized for its commitment to excellence and genuine hospitality. This reimagined and redesigned establishment offers a unique blend of contemporary luxury and warm sophistication tailored to meet the needs of discerning business travelers, leisure visitors, and members of the local community. It provides a haven where refined elegance meets exceptional service, creating an extraordinary and indulgent experience for every guest.
As a celebrated name in Houston hospitality, The Moran prides itself on delivering an environment meticulously designed to e... Show More
As a celebrated name in Houston hospitality, The Moran prides itself on delivering an environment meticulously designed to e... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to stand and walk for extended periods
- Ability to communicate effectively in English
- Must be at least 18 years of age
- Ability to carry trays weighing up to 30 lbs
- Compliance with all health and safety regulations
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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