Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Pet insurance
401(k) savings plan
Job Description
The Moran Hotel is a distinguished AAA Four Diamond hotel located in the vibrant heart of West Houston's CYTYCENTRE district. Renowned for its blend of contemporary luxury with warm hospitality, the hotel caters to a diverse clientele including business travelers, leisure guests, and members of the Houston community. The Moran has been thoughtfully redesigned to provide an extraordinary and indulgent experience, where every detail is crafted to exceed guests' expectations. From sophisticated accommodations and exquisite dining options to personalized service, the hotel establishes itself as a premier destination for those seeking the perfect balance between comfort and opulence. The establishment’s... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food and beverage service preferred
- Ability to lift and carry up to 30 pounds
- Ability to stand and walk for extended periods
- Strong communication and interpersonal skills
- Must comply with attendance rules and be available to work regularly
- Legal eligibility to work in the United States
Job Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch in and help co-workers with their job duties and be a team player
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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